Autonomous IT Operations

The 24/7/365 Autonomous IT Department. Built for the modern enterprise.

Replace up to 75% of operational IT overhead with an always-on AI department that resolves routine technology support tickets in under 45 seconds — without adding another full-time employee.

Meet the Department
24/7/365 Coverage Enterprise Security Human Escalation When Required

The Operational Bottleneck

Your IT team shouldn't spend its best hours fighting yesterday's problems.

Mid-market companies don't necessarily need more IT headcount. They need an operating model that removes repetitive work from the critical path.

The Heavy Headcount Trap

Adding another IT employee compounds fixed cost before it solves the underlying workload. Routine administration consumes expensive human capacity that should be reserved for strategic initiatives.

The 16-Hour Blindspot

Traditional IT coverage disappears when the working day ends. Incidents accumulate overnight, delaying employees and leaving leadership dependent on the next available human.

Trivial Ticket Friction

Passwords, permissions, access requests, device issues and repetitive troubleshooting create thousands of interruptions that should never reach a senior IT operator.

The Plimatis Roster

A complete IT department. Without the org chart.

Three specialized autonomous operators work as one coordinated department, with defined responsibilities, persistent operating context and human escalation paths.

01

Strategy

The AI Director

Owns the operating picture. Prioritizes incidents, coordinates the AI roster, identifies recurring failure patterns and translates technology operations into executive-level visibility.

Primary Mandate

Orchestrate & Optimize

02

Infrastructure

The AI SysAdmin

Handles infrastructure operations, identity, devices, systems and routine administration. Executes approved workflows consistently without waiting for a human operator to become available.

Primary Mandate

Maintain & Automate

03

User Support

The AI Helpdesk

Resolves everyday employee requests around the clock. Diagnoses common issues, executes permitted fixes and escalates exceptions with complete context.

Primary Mandate

Resolve & Respond

Enterprise Security

One trusted boundary. Nothing accidental.

Plimatis is designed around a Single Trusted Operator Boundary . Autonomous actions execute within isolated micro-containers rather than an unrestricted shared environment.

Isolated Micro-Containers

Each operational workflow runs inside a constrained execution environment with defined boundaries and explicit permissions.

Stateless Compute

Compute environments are treated as disposable execution surfaces rather than permanent repositories of operational state.

Controlled Operator Access

The system is designed so autonomous operators can act within clearly defined operational scopes rather than unrestricted infrastructure access.

plimatis_core_sandbox.log
[2026-10-05 13:24:01] sandbox initialized
[2026-10-05 13:24:01] boundary: PLIMATIS_TRUSTED_OPERATOR
[2026-10-05 13:24:02] container: core-ops-7f31
$ openclaw memory index --force
Indexing operational context...
42 sources discovered
42 sources indexed
✓ memory index synchronized
$ plimatis operator status --scope infrastructure
identity ................. verified
execution boundary ....... isolated
persistent credentials ... none
human escalation ......... available
$ plimatis ticket resolve --queue "access"
ticket #PL-4821
diagnosis: access policy mismatch
policy remediation: applied
✓ resolution completed in 31.4s
$

Commercial Model

One department. Two operating models.

Start with the operating model that matches your organization. Scale coverage as your dependency on autonomous IT grows.

01 / Assisted

The Copilot Tier

$2,500 / month base
+ $30 / employee / month
  • AI Helpdesk coverage
  • Automated routine IT workflows
  • Human-in-the-loop escalation
  • Executive operational visibility
Most Scaled

02 / Autonomous

The Ghost Department

$4,500 / month base
+ $50 / employee / month
  • Full AI Director orchestration
  • AI SysAdmin infrastructure operations
  • AI Helpdesk 24/7/365
  • Autonomous operational workflows
  • Executive reporting & strategic oversight

One-time $15,000 Setup & System Topology Mapping Fee applies to initial deployment.

Don't take our word for it. Shadow your IT.

For $1,000, Plimatis operates alongside your existing IT environment for seven days. We map the workload, identify autonomous opportunities and show exactly where the department can remove operational friction.

Built for 100–200 employee organizations